Shipping policy

Shipping Policy

At Zahia Beauty, we aim to provide a smooth and reliable delivery experience across Egypt.

Order Processing

Orders are processed after they are successfully placed and confirmed.

Processing times may vary depending on product availability, order volume, weekends, public holidays, and other circumstances.

If there is a delay affecting your order, we will do our best to contact you using the information provided with your order.

Delivery

We currently offer delivery within Egypt.

Delivery time may vary depending on the customer’s location and the shipping carrier.

Estimated delivery times are communicated during the ordering process whenever available.

Shipping Fees

Shipping fees, if applicable, will be displayed during checkout before you complete your purchase.

Shipping fees may vary depending on the delivery location, order size, or applicable promotions.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address and phone number.

If the provided information is incorrect or incomplete, delivery may be delayed or require additional arrangements.

Damaged Packages

If your package appears damaged upon delivery, please document the condition of the package and contact Zahia Beauty within 14 days of delivery.

For damaged cosmetic products, please avoid opening or using the product until your request has been reviewed.

Delivery Delays

Delivery times are estimates and may occasionally be affected by circumstances outside our control, including courier delays, weather conditions, public holidays, or other unforeseen circumstances.

For questions regarding an existing order, please contact us with your order number.

Last updated: September 16, 2026