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Terms of Service

Welcome to Zahia Beauty.

By accessing or using our website, you agree to these Terms of Service. Please read them carefully before placing an order.

Products

We make reasonable efforts to ensure that product descriptions, images, prices, and availability displayed on our website are accurate.

However, product colors and appearance may vary slightly depending on your device or screen settings.

Product Authenticity

Zahia Beauty aims to provide customers with authentic products sourced through our approved supply channels.

Prices

All prices displayed on the website are in Egyptian Pounds (EGP) unless otherwise stated.

Prices and promotions may change without prior notice.

Orders

Placing an order constitutes a request to purchase the selected products.

We reserve the right to refuse or cancel an order in certain circumstances, including situations involving incorrect pricing, product availability, suspected fraudulent activity, or incorrect order information.

If an order is cancelled after payment has been received, any applicable refund will be processed according to our refund procedures.

Customer Information

You are responsible for providing accurate information when placing an order, including your name, phone number, email address, and delivery address.

Zahia Beauty is not responsible for delays or delivery issues resulting from incorrect or incomplete information provided by the customer.

Returns & Refunds

All returns, replacements, and refunds are subject to our Return & Refund Policy.

Cosmetic and personal care products that have been opened, used, or tested are not eligible for return or exchange.

Eligible returns must be requested within 14 days from the date of delivery and must meet the conditions stated in our Return & Refund Policy.

Intellectual Property

All website content, including logos, images, graphics, text, product descriptions, and other materials, belongs to Zahia Beauty or its respective owners and may not be copied, reproduced, or used without permission.

Changes to These Terms

Zahia Beauty reserves the right to update these Terms of Service when necessary.

By continuing to use the website after changes are published, you acknowledge the updated terms.

Last updated: September 16, 2026